Customer Agreement
Effective Date: 15-01-2025
This Customer Agreement is made between WebSync IT Solution, and the Customer. By accessing or using our services, you agree to comply with and be bound by the terms outlined in this Agreement.
1. Business Overview and Services Provided
WebSync IT Solution specializes in selling a variety of digital products, with a primary focus on software solutions, through various online channels. We utilize a combination of digital marketing strategies, including social media marketing, email campaigns, and telemarketing, to reach potential customers across multiple platforms. Our website features a comprehensive catalog of software and other digital products, regularly updated to reflect the latest market trends and customer needs.
Once a customer selects a product and completes the payment process, our team verifies the transaction through a follow-up phone call to ensure accuracy and security. After verification, the purchased software or digital product is promptly delivered to the customer's provided email address, ensuring a seamless transaction experience. This approach enables us to maintain high customer satisfaction and adapt to changes in the digital marketplace.
2. Payment Terms
WebSync IT Solution accepts payments through the following methods:
Visa
MasterCard
Discover
American Express
All payments must be made in full prior to service initiation unless otherwise agreed upon. Payment information is processed securely in compliance with applicable regulations.
3. Data Sharing & Third-Party Services
We do not sell, rent, or share your personal data with third parties except in the following cases:
Service Providers: We may share data with third-party vendors who assist in payment processing, order fulfillment, email communications, or analytics.
Legal Requirements: If required by law, court order, or governmental authority.
Business Transfers: In case of a merger, acquisition, or sale of company assets, customer data may be transferred.
4. Data Security & Retention
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. We retain your information only as long as necessary to fulfill the purposes outlined in this policy unless required by law to keep it longer.
5. Your Rights & Choices
You have the following rights regarding your personal information:
Access & Correction: Request access to or correction of your personal data.
Opt-Out: Unsubscribe from marketing emails or promotional messages.
Data Deletion: Request deletion of your personal information, subject to legal or operational requirements.
6. Refund/Return Policy
Refunds and returns for services are subject to the terms and conditions outlined on WebSync IT Solution. Refund eligibility varies depending on the service purchased. For specific details, please review our refund policy or contact customer support.
7. Privacy Policy
Your privacy is important to us. We are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, store, and share personal data, as well as your rights to access, modify, or delete your personal information. We comply with relevant privacy laws and regulations. For a full overview, please read our Privacy Policy on our website.
8. Dispute Resolution
In the event of a dispute arising out of or related to this Agreement or our services, the parties agree to resolve such disputes through mediation or arbitration. Full details on the process can be found in our Terms of Service. We encourage customers to contact us first for informal resolution.
9. Limitation of Liability
WebSync IT Solution is not responsible for any damages, losses, or disruptions to your business caused by the use of our services. Our liability is limited to the value of the service purchased.
10. Changes to the Agreement
WebSync IT Solution reserves the right to modify or update this Agreement at any time. We will notify customers of significant changes via email or through updates on our website.
By using our services, you acknowledge that you have read, understood, and agree to the terms of this Agreement.
11. Contact Information
For questions or concerns, please contact us at:
WebSync IT Solution
Address 71622 E BIRCHWOOD AVE MESA AZ 85208
Email: zayasema405@gmail.com
Phone: +1 480 295 9045